Retail & Commerce
Course Overview
The Odoo Retail & Commerce course introduces participants to managing retail operations using Odoo, including Point of Sale (POS), inventory handling, sales processes, and customer management. Learners will understand how to operate both physical and digital retail environments efficiently through an integrated system.
Course Objectives
By the end of this course, participants will be able to:
- Understand retail workflows within Odoo
- Configure and operate the Point of Sale (POS) system
- Manage products, pricing, and inventory for retail operations
- Handle sales transactions and customer data
- Manage multi-store or multi-session retail environments
- Integrate retail operations with accounting and inventory
- Monitor retail performance through reports and dashboards
Target Audience
This course is ideal for:
- Retail Store Owners and Managers
- Cashiers and Sales Staff
- Operations Managers
- ERP Consultants and Odoo Functional Users
- Businesses managing physical or online retail operations
Prerequisites
- Basic computer knowledge
- Basic understanding of sales or retail operations
- Odoo Fundamentals knowledge is recommended but not required
Course Outline
Module 1: Introduction to Retail Management in Odoo
- Retail workflow overview
- Odoo POS ecosystem
- User roles and interface navigation
Module 2: Product & Pricing Management
- Product creation and categories
- Pricing rules and discounts
- Barcode configuration
Module 3: Point of Sale (POS) Operations
- POS setup and configuration
- Sales sessions and payments
- Refunds and order management
Module 4: Inventory Integration
- Stock updates from POS sales
- Multi-location inventory handling
- Replenishment basics
Module 5: Customer & Sales Management
- Customer profiles and loyalty features
- Sales tracking and history
- Promotions and customer experience
Module 6: Reporting & Retail Performance
- POS reporting and analytics
- Sales dashboards
- Performance monitoring and insights
Practical Coverage / Hands-On Work
- Setting up a retail POS environment
- Creating products and pricing structures
- Processing real sales transactions
- Managing payments and refunds
- Tracking inventory movements from sales
- Generating retail performance reports
Learning Outcome
After completing this course, participants will be able to manage daily retail operations using Odoo, operate POS systems confidently, track inventory automatically, and analyze sales performance to improve business efficiency and customer experience.